“We have parents who were little kids when they first came in to the shop. Now they’re grandparents bringing their children and grandchildren.”
Throughout their time in the greater Forest Lawn area they have established a loyal customer base that has spanned generations, and proves that customer service is the foundation to this family business.
Although an average work week for Ken and Dana is 70-80 hours, they still find time to enjoy life outside of Illichmann’s by working out, and riding their Harley’s. You will still see Rose and Joe stop by the shop, and their grandson Brent helping his parents out on the busy days.